Digital Literacy in the Information Society

Bosnia Quote Digital Literacy


“ECDL is now recognised as the standard for digital literacy in public servants’ employment in Bosnia-Herzegovina.”


What is Digital Literacy?

As the use of Information and Communication Technology (ICT) becomes increasingly widespread, it is now a crucial requirement that individuals possess the necessary skills to be able to access basic online services (government, health, retail etc), and to be able participate fully, through email and other forms of social media, in an increasingly knowledge-based society. To be able to do so is to be digitally literate.Digital literacy can be defined as:

The knowledge and skills required to participate in essential ICT user activities. It is underpinned by commonly-used skills and knowledge in ICT: the use of computers and devices to retrieve, assess, store, produce, and present information, and to communicate and participate in collaborative networks via the Internet.

By investing in individuals’ ICT skills development (which are referred to both as digital skills and as e-skills) and not just in the development of ICT infrastructure and computing hardware, an information society can be built that empowers all citizens to reap the benefits of being digitally literate.

A lack of digital literacy is one of the factors that can push an individual to the wrong side of what is called the digital divideClick here to read more about the digital divide.

By investing in human capital, an information society will be created that is more equitable and inclusive, and that allows greater access to the ICT infrastructure and to the benefits of technology.

Click here to read more about the role of digital literacy in the area of global development.


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