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ECDL Workforce

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Technology is changing the workplace at an ever faster pace. Existing jobs are evolving and new ones are appearing. One thing is certain: digital skills are vital in the workforce.

Keeping pace with the latest technology used in your workplace can be a challenge.

ECDL is the solution, letting you advance your career by expanding and updating your digital skills. Its flexibility means that you can focus on exactly the skills you need to excel in your job.

Are you Really as digitally skilled as you think you are?

You might think you have the digital skills that you need, but there’s a high chance that you don’t! In Austria, a study showed that, while 84% of those asked felt that they had ‘very good’ or ‘good’ knowledge of the internet, 49% scored badly in practical tests. The tendency to over-estimate digital skills is a worldwide phenomenon that costs businesses money and may impede your career.

Find out about the ECDL modules

It can be bad for your business to make optimistic assumptions about your team’s level of digital competence. ECDL can help you to assess, develop and certify your employees’ digital skills. ECDL WORKFORCE provides you with a flexible solution to ensure that your employees have the digital skills that they need.

Having a workforce that is equipped with the right digital skills enables organisations to work more effectively, increase productivity and competitiveness, and achieve goals more efficiently. Using ECDL Foundation’s programmes, you can assess the existing skills of your employees and plan the training that is right for them and right for your organisation.

ECDL Foundation offers flexible programmes that help businesses and organisations to develop their employees’ digital skills. These assessment, learning, and skills validation tools focus on the crucial areas of technology that are most relevant for individuals who need to be able to maximise their effectiveness in the workplace, supporting their organisation’s goals.

Incorporating learning materials and formal certification of digital skills in real-life scenarios, our programmes include consultancy and project management support to ensure effective implementation.

ECDL WORKFORCE programmes are developed to the same internationally validated standards which have driven the adoption of ECDL by more than 24,000 businesses and organisations and 14 million candidates globally.

ECDL WORKFORCE programmes are delivered through:

  • Evaluation of current skills using an online diagnostic tool
  • Development of necessary skills using approved learning materials
  • Validation of skills against an international standard

To get started with ECDL, contact the National Operator in your country

Digital Skills in the Workforce

More and more jobs demand digital skills. From office jobs to farmers, mechanics or doctors, technology is changing the workplace. But employees are too often being left behind, without the skills to take advantage of the opportunities that technology brings.

Workforces without digital skills can hold organisations back, reducing productivity, harming competitiveness and costing time and money.

There is lots of evidence that too many people lack digital skills. ECDL Foundation’s ‘Perception and Reality’ report examines studies of digital skills in five European countries, finding that people routinely overestimate their digital skills and that skills gaps exist everywhere, even digitally ‘advanced’ countries like Denmark and Germany.

Poor digital skills can cost employers a lot. Research in Greece, the Netherlands and Italy found that time lost to solving simple computer issues could cost the economy tens of billions of Euros each year.

Certification is a reliable measure of a person’s digital skills. In a study in Switzerland, participants who held ECDL certificates performed 24% better in practical tests of their abilities than those without.

ECDL is the world’s leading computer skills certification. Recognised around the world, it is designed, validated and approved by academic and international experts. To date, more than 14 million people have engaged with the ECDL programme, in over 100 countries, through our network of over 24,000 Accredited Test Centres.

ECDL WORKFORCE solutions include:

Find out more about ECDL modules

“Information Technology is a critical enabler of productivity and value creation in a knowledge based economy. Employees will benefit from having a workforce equipped with ICT and digital competences.” — Director, Generic Skills Development Division of Singapore Workforce Development Agency

French employees can use their CPF (personal training account) hours for ECDL training and certification. CPF hours allow French employees to acquire any approved professional training for free, and are assigned based on the number of years of employment.

ICDL has been endorsed by the Ministry of Communication & Information Technology through the General Training Institute, making it available to all citizens of Yemen. Training is funded by the Social Development Funds in Yemen.

ICDL is endorsed by the Development Bank of Singapore, the Monetary Authority of Singapore, Citibank, BNP Paribas, Credit Suisse, Standard Chartered Bank, and MayBank. Companies in the corporate sector in Singapore, including Panasonic, Hitachi, Dupont, Infineon and Fuji Xerox have also endorsed ICDL.

Further Reading

Position Papers

Blog Posts


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France: La Poste

‘La Poste’, France’s national postal operator was established in 1576 as the first formally commissioned postal service in Europe. La Poste is responsible for all national parcel and mail services in France’s 27 regions. In addition to mail services, the organisation now also provides banking services to 11.7 million customers.


Switzerland: LUKB Bank

ECDL Raises Employee ICT Skills: Luzerner Kantonalbank. Founded in 1850, ‘Luzerner Kantonalbank’ (LUKB) is the leading bank in Canton Lucerne, Switzerland. With total assets of about CHF 25 billion (€20.8 billion), and a staff of close to 1,000, Luzerner Kantonalbank is one of Switzerland’s ten largest banks.


Ireland: How one of many Companies Benefits from the Irish Government’s Belief in the ECDL Programme

Even in the midst of our recent deep recession, the Irish Government continued to fund ECDL training for employees in Irish companies. This funded training was administered through an organisation called ‘Skillnets Ltd’. Skillnets is a state funded, enterprise led body established in 1999 and funded from the National Training Fund through the Department of Education and Skills (DES). Since 1999, Skillnets has funded over 400 networks and almost 70,000 enterprises to train over 300,000 employees.

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Maximising the efficiency of the civil service in delivering essential services to citizens is a priority for any central and regional government. The KwaZuluNatal Department of Transport, South Africa, adopted ICDL over three years ago, as a way of using technology to improve efficiency in the work place.